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Privacy Policy

Last Updated: December 09, 2025

1. Introduction

Secure-Pro Field Services ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.spfieldservices.com, apply to join our vendor network, or engage with our services.

By accessing our website or submitting information to us, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information that you voluntarily provide to us and information that is automatically collected when you use our website.

A. Information You Provide Voluntarily

  • Vendor/Contractor Applications: If you apply to join our vendor network, we collect business and personal details, including your name, company name, address, phone number, email address, Tax ID/EIN, insurance information, and relevant licenses.

  • Contact Forms: When you inquire about our services via our "Contact Us" forms, we collect your name, email address, phone number, and the content of your message.

  • Communications: Records of your correspondence with us, including emails and text messages.

B. Information Collected Automatically

  • Usage Data: We may collect information about how you access and use the site, such as your IP address, browser type, operating system, page views, and timestamps.

  • Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use the collected information for legitimate business purposes, including:

  • Service Delivery: To manage work orders, coordinate with our vendor network, and ensure compliance with investor (e.g., Fannie Mae, Freddie Mac, HUD) guidelines.

  • Vendor Management: To vet, onboard, and manage payment processing for our network of subcontractors and inspectors.

  • Communication: To respond to your inquiries, send work order updates, and provide operational notices.

  • Compliance & Legal: To comply with applicable laws, regulations, and industry standards required by our clients (banks, asset managers, and lenders).

4. Disclosure of Your Information

We may share your information with third parties only in the ways that are described in this privacy policy:

  • Service Providers: We may share data with trusted third-party vendors who assist us in operating our website, conducting our business (such as CRM or background check providers), or servicing you, so long as those parties agree to keep this information confidential.

  • Operational Requirements: We may share necessary property and vendor data with our clients (banks and asset managers) strictly for the purpose of completing field service work orders.

  • Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

SMS/Mobile Information Carve-Out (Important)

Notwithstanding the above, no mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. SMS/Text Messaging Policy

By providing your phone number to Secure-Pro Field Services, you consent to receive text messages (SMS/MMS) from us regarding your application, work orders, or service updates.

  • Opt-In: Consent is obtained when you submit a vendor application, fill out a contact form with your phone number, or verbally agree during a call.

  • Frequency: Message frequency varies based on your activity (e.g., number of active work orders).

  • Rates: Message and data rates may apply.

  • Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. You may also reply HELP for more information.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The "Last Updated" date at the top of this policy indicates when the latest revisions were made.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Secure-Pro Field Services 19020 NW 10th St Pembroke Pines, FL 33029 Email: contact@spfieldservices.com Phone: 1 786-789-7413

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